ISBN 0-9748270-1-0

Offshore Outsourcing: Business Models, ROI and Best Practices (Second Edition)

"Good practical advice on outsourcing for companies of any size. This book explains the critical elements: people, process, and technology."
Andy Mulholland, Global Chief Technology Officer, Capgemini

"Outsourcing is taking hold as a business model. This book presents a concise look at globalization and the impact."
Jack Doering, Strategy and Business Planning, Hewlett-Packard

Offshore Outsourcing: Business Models, ROI, and Best Practices is a comprehensive guide to the real-world application of offshore outsourcing across all industries. Authors Marcia Robinson and Dr. Ravi Kalakota give you an in-depth analysis of offshore outsourcing. They discuss what is behind this trend, how it is paying off, and, most importantly, provide you with a step-by-step guide on how you can implement your own offshore strategy.

Based on extensive research and interviews, this book offers insight into how managers of leading firms are implementing offshore outsourcing. You will find plenty of practical tips and tools to apply offshore outsourcing in a wide variety of business environments.

Mobilizing SAP: Business Processes, ROI and Best Practices

"This is a must-read for SAP customers who want to learn how mobile solutions can contribute to ROI."
Shai Agassi, Member of Executive Board, SAP

"Mobilizing SAP is a timely resource for managers looking to enhance mobile workflow while leveraging existing IT investments."
Jim Balsillie, Chairman and Co-CEO, Research In Motion (RIM)

Mobilizing SAP: Business Processes, ROI and Best Practices guides readers through the real-world mobilization of business processes. Authors Ravi Kalakota and Paul Kurchina analyze the mobile business landscape. They discuss what is behind this trend, how it is paying off, and, most important, provide you with a step-by-step guide on how you can create and implement your own mobile strategy.

The purpose of this book is to help readers achieve and sustain superior performance in their organizations by avoiding mobile strategies that have not been tried and tested and by recognizing and capitalizing on the lasting opportunities for renovating pen, paper, and clipboard processes with mobile solutions.