Table of Contents

Foreword
Preface
Acknowledgements

Part I: The Mobile Fundamentals
1. Mobilizing SAP — Why and Why Now
2. The Mobile Business Landscape
3. Mobile Technology — Devices, Operating Systems, and
Network Infrastructure
4. Mobile Application Infrastructure

Part II: The Mobile Applications
5. Mobilizing Field Service
6. Mobilizing Asset Management
7. Mobilizing Direct Store Delivery and Route Accounting
8. Mobilizing Sales and Marketing
9. Mobilizing Supply Chain
10. Mobilizing Employee-Facing Processes and Portals
11. Radio Frequency Identification and Auto-ID Infrastructure

Part III: Creating the Mobile Strategy
12. Creating and Implementing Your Mobile Solution

Endnotes
Index